Privacy.

Your photos and projects stay on your computer. We use only anonymous usage and diagnostic data, never linked to who you are.

In effect from 10 November 2026. Covers the Tour Format app and this website.

The Tour Format app

Tour Format works on your computer. The photos you import, the projects you create and the tours and videos you export stay on your device and are never uploaded to us. There are no accounts, and the app does not ask for your name or email address.

Analytics and diagnostics

The app may send anonymous usage and diagnostic data, such as which features are used and error reports, so we can fix problems and improve it. This data is not linked to your identity and never includes your photos, projects or file names. It is not used for advertising, not sold and not used to track you across other apps or websites. Service providers host analytics and error reporting for us and process the data only on our instructions.

Purchases

Tour Format Pro is an optional one-time purchase handled by Apple (Mac App Store) or Microsoft (Microsoft Store) under their own privacy policies. We receive no payment details.

Exported tours

The tours you export are files you publish on a host of your choice. They include no tracking and send us nothing. The privacy of your visitors depends on your website and hosting provider.

This website

This website uses Cloudflare Web Analytics to measure traffic and performance in anonymous, aggregate form. It sets no cookies and does not identify visitors. The data is processed by Cloudflare, Inc. in the United States, which is certified under the EU-U.S. Data Privacy Framework. Your language choice is remembered only in your browser.

Contact and your rights

If you write to us, we use your email address only to reply. Because there are no accounts and the data above is anonymous, we cannot find, export or delete data belonging to a specific person. If this policy changes, the new version is published on this page with a new date.

For any privacy question or request, write to support@tourformat.com.